Alpadia Language Schools
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My daughter almost died due to Alpadia negligence
On July 25th, my daughter was in Leysin, Switzerland, at a summer camp organized by Alpadia language School. Before her arrival, the school was notified of my daughter's severe cashew allergy so they could take the necessary measures. During her dinner, she realized something was causing her allergy. She notified the staff, but the staff sent her to her room to rest, requesting that she not eat any more dinner. At that point, she was told that nothing in the dinner contained cashews. My daughter, feeling increasingly ill, called me in Mexico to explain how she felt. I immediately called the school's emergency number to request an explanation as to why my daughter wasn't being treated. However, all they did was go to her room and ask my daughter to let them know about any emergencies, leaving her alone in her room. An hour later, my daughter felt very ill. I called the school again to complain that she hadn't been attended. Principal Camille didn't know my daughter had already gone to the nurse's office to get help. Seeing the severity of the situation, they called an ambulance. However, before it arrived, my daughter went into anaphylactic shock. No one at school knew what to do. My daughter had to inject herself with her EpiPen because they didn't know how to inject it. After a few hours, we were told the dish did contain cashews. No one at school followed protocols. They left my daughter alone in her room the entire time until she went to get help, and they called an ambulance. There were no controls regarding the food served to the children. Once the ambulance picked up my daughter, she went into anaphylactic shock again at the hospital, and of course, no one from the school stayed overnight with her; they left her alone. No one from Alpadia has taken responsibility. I had to travel from Mexico to see her. I don't know how they have permission to work with children without having emergency protocols and without paying attention to what they serve for food. Principal Camille and no one from Alpadia school did nothing. My daughter almost died due to Alpadia’s school negligence.