Wessex Internet
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Thank-you Katie Gondelle!
We live in a rural area. Currently our signal comes from 12 miles away. We have a neurodivergent child and she has slept in our bed for 4 years, as she has seizures through the night. Our WiFi signal is too poor for us to be able to monitor her from another room. Katie Gondelle phoning on Thursday to chase an old order is literally life-changing for us. She went above and beyond to meet our need. The cable was prepared by the time I got home the next day and installation is on Friday (my birthday). Thank you also to Jordan Sharp for his support. Very friendly and helpful. Only gripe was that there seems to be a disconnect between the community team who visited the villagez as I get the sense that this could have been done sooner. I have emailed them fortnightly but not got many responses back as it was my belief that Incouldn't get fibre until they'd dug up our road.