Great Jones Property Management
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Horrid experience with this company
Horrid experience with this company! I started using Great Jones to manage my rental house in 2019. There were SOOOOO many issues with them before this last one, but I am not going to go into them. The latest problem was when I decided to no longer rent my home out. I told them in October of 2021 that we no longer were going to rent it and were going to sell the home. They obviously didn't listen and decided to bill us 200 dollars to get it ready to rent again in January when the current lease was up. They still haven't removed it from our account. Then, once we finally got it through to them that we weren't going to use them anymore, they assessed the damage done by the tenants that moved out and it came to a total of over 4k. Backstory, one of the tenants moved out after the first year and was taken off of the lease. They DID NOT however, redo the security bond with the remaining tenants. So, after the tenants moved out with all of the damage, we tried to get them to reimburse us for the damages. The Jetty bond company refused to pay because it was in the removed tenant's name. You can't get in touch with Great Jones any other way than email and half of the time they ignore them. Right now, we are out that money and we will have to use the court system to get that money back.