BE
Berkfield Home
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Customer care is great. Products are good.
I ordered a patio umbrella but the colour in the picture was darker. It came as a bright azure blue. I thought that there had been an error in the order because there was also a price difference between what I paid and this particular umbrella. I asked to send it back for a full refund. They did refund me but said they did not need it back. I would have sent it back but am very grateful that I got my full refund so that I can buy another in the right colour. Clearly, very customer centred. Thank you.