Jo-Ann Stores
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Rude customer service.
I went to the store located in Keene,NH on a Friday. The woman that helped me was helpful and kind. I went back on Sunday because I wanted to return some foam padding I didn’t need. When I entered the store there was a different woman folding material, I asked if the woman that was working Friday was there and I received a very curt NO. She never asked if she could help me.. so I mentioned that I bought this foam, didn’t even open it and didn’t end up needing it. She asked if I had the receipt and said that I didn’t but..... she cut me off with an eye roll and said “take it up with the manager”. The manager came over, I explained when I bought it, used my debit and apologized for not having the receipt. She also rolled her eyes at me, told me it would be a store credit for half the value. I said never mind, I would just keep it, started to walk away and the first woman said “or came back with your receipt” in the most condescending tone. I don’t feel I did anything to deserve that kind of service. I walked away, felt like going back in and explaining that their behavior was uncalled for, but felt it would be a waste of time. I will never go back there. Should have just gone to Walmart.