Bord Gáis Energy
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worst company around…
This has to be the worst company around they sold me a hive package knowing I physically couldn't have hive as they only have technicians in certain counties.. I spent from September to January to sort this and get refund to be told I'll be getting 36% discount because of it to get my bill and it not be added.. aswell as hive we opted for free time Sunday as we have a smart meter.. I was told don't worry you can change this day at any point if you like.. I call today to change it and get my discount fixed to be told its a whole new contract to change the day and be with them for 12 more months and I would lose my discount.. this company has had my heart broken apart from 3 call centre agents the rest of their agents are useless and don't actually know their job or how to read a customers account file.. I've had the worst 5 months with this company and can not wait to leave at the end of this contract... please DO NOT go with bord gais