Kevin M Follett

Kevin M Follett

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Kevin M Follett

TH

Thrive Travel

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5 out of 5 stars

Thrive Travel went above and beyond to help us in a difficult situation!

There was a mistake in our booking involving our names, that was most likely caused by autofill on our computer. Unfortunately we didn't catch the mistake right away and we had to rebook one of our tickets just a couple weeks before the flight. This increased the cost significantly, but Thrive Travel went out of their way to correct the error, including helping us to recoup most of the extra cost. We found them to be very helpful, even going beyond what was required, to get this issue resolved in a timely manner. We will definitely use their services again in the future for our travel plans.