Rula
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The first 8 months were great
The first 8 months were great. I loved my provider. Then I got several strange charges. My co-pay was $25. They started billing me $70+ on top of my co-pay. Then I got another charge for $104. I called Rula and they said it was an error on my insurances end. My insurance told me someone from Rula used the wrong billing code, Rula then blamed my provider for the mistake, so I messaged her and she said she has nothing to do with the billing department. I am waiting for my insurance and Rula to resolve this. I was not even going to write this review as I don’t want any further attention from Rula right now, but they did something super sneaky and I am pissed. I had another provider from another company that I recently closed business with but still have a legit balance to pay off. Some how Rula used there platform to contact me about my bill. I should have tried to sign in to my account first and I would have found that it was fake. I checked the credit card I used to pay the debt off and it was from Rula! They tricked me, I fell for it. I AM NEVER going to use an on line service for any therapy needs ever again. This has taken so much of my time and money that I did not have to give in the first place. I hope this review helps someone out.