Streets Ahead Estate Agents
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How standards have slipped
SA sold our first house after a horrible experience with an independent agent in such a professional manner that we immediately went to them when we wanted to move again. Oh how things had changed - we were left feeling that we were dealing with a used car salesmen and decided after the valuation and hard sell spiel to go elsewhere. Despite signing on with another agent, we were called by SA every few weeks to see if they could “help” The second lockdown caused the sale to fall through as I’m sure was the case with many others. We decided to put any sale on pause. Duly noted by SA who were straight on the phone with a proposition to sell to a developer for a value over our asking price as they had secured property a bit further down the road for the same purpose. We said we would think about it but we had calls every day again with the hard sell, and almost intimidating like some time share companies have been known to act. The pestering continued, we ended up rejecting the offer. Fast forward to this year, we are still in our house, and a phone call from SA asking if we would be prepared to let someone who is very interested in our area look at the house. We decided we had nothing to lose. The family were lovely, loved the house and wanted to make an offer - even though we were not thinking of moving any time soon, they were serious about the house. Trouble was the offer was less than we had originally been valued at - the “buyer” was basing his offer on old data from an online site. Bearing in mind at this point we had no contract with SA to sell on our property, we said thanks but no thanks. The phone calls continued for weeks afterwards, hounding us and trying to pressure us to selling for significantly less than we had originally been on the market for. This agency now only thinks of money, customer satisfaction does not matter and its obvious you don’t even have to be on their books. Will not use them again