Lyca Mobile UK
View company profile →
Extremely annoyed customer services
Extremely annoyed customer services. I bought new contract sims (3) for my family who recently moved to UK. Lycamobile delivered 2 sims which we are using and didn't delivered the third one. I did the direct debit from my account for all three sims. Unfortunately the company is now keep on deducting money from my account for all three sims. I have complaint multiple times from past 1 month but still they are deducting the charges. Sim is non activated and I didn't receive it as well. I requested them to cancel the sim but they never respond. Few days back i posted a negative review and their trustpilot enquery team requested to send an email to them. I emailed them all my details but they never responded till now. Trustpilot lyca mobile email address. They have given me mental stress and I highy not recommend them to anyone. Worst call center as it seems like they have call center in another country. Don't pick calls even holding for an hour and email them multiple times on their complaint and cs address but no use. Please someone advice me how i can take up this matter to highest authorities. Thank you.