Europcar UK
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Avoid!!!!
Cannot stress enough, avoid, avoid, avoid. We used Europcar for a courtesy car recently and have had the worst experience - the customer service line is abysmal, when they can't answer your query they put the phone down or pass you back to the main menu. Our local branch won't answer the phone at all (to us or our insurance company) and we're having to chase repeatedly to get their car picked up from us. After being told there's no complaints department, we're close to giving up. There are plenty of other car rental companies, please avoid this one.
