Consumer Energy Solutions
View company profile →
Total cowboys !
As stated by others, the solar panel installers were very good and professional. As for the insulation team they were pathetic and it took several weeks and phone-calls to get the work re done in three stages. The plumbers were total cowboys and did know the legal requirements on safety. They installed the unvented cylinder in front of the solar inverter making it impossible to access for settings etc. They connected an existing copper back boiler to the unvented cylinder which is lethal and could cause an explosion, they did not reinstate a cold water supply to the shower mixer valve and then connected it to the mains supply and not the balanced hot & cold supply. The heat pump was leaning over on uneven ground in front of the lounge window. Seriously untidy pipework. There were 12 leaks which made a mess. Carpet raised and re fitted on top of bits of rubble which had to be raised again to sort out. Old oil boiler flue pipe removed and hole not patched up in wall and boiler left in situ and said they were not responsible for it’s removal. Extractor fans installed in most rooms with no isolating switches. One bedroom radiator fitted which was badly damaged. We sent Consumer Energy Solutions pictures and written evidence of the mess, we also contacted the MCS group several times with no results. We eventually gave up hope and had to pay over £600 for all the remedial work to be completed. We had to threaten court action more than once to recover the money. They should be struck off immediately especially as there was a tv program specifically about their poor workmanship and the fact they had made £34 million profit in this short period. Does “Trustpilot”not look in to these companies record before recommending them ? Stay clear !