Goldcar Rental
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fraud and disrespect for customer rights
We rented a car with almost scratches everywhere. When I received the car, I pointed out its place in the damage list and asked if this was it. The young employee said yes to the place I showed him and said that there was almost no place without scratches. 5 days later, within 30 minutes of returning back the car, they claimed WITH AN E-MAIL that I did it by marking the side with the biggest scratch on the car, the damage we talked about when we took the car, right away in the damage planning, and they are trying to make me pay for it. The e-mail they sent could not even be answered and it was almost impossible to reach them to explain the situation. Definitely do not rent a car from this company if you want to be respected.