Team RH
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Avoid
Think EXTREMELY carefully before joining. The service is presented in a way that feels like a standard monthly subscription, but it operates as a fixed-term contractual agreement. In my experience, the level of commitment and the implications of cancelling were not made sufficiently clear or prominent at the point of sign-up. When I attempted to cancel, my communications were ignored. It was only after cancelling my direct debit through my bank that I received a response — in the form of a pre-recorded YouTube video from the owner warning about breach of contract. The video has over 12,000 views, which suggests this situation is far from uncommon. The cancellation process was not straightforward, and the tone of the communication felt intimidating rather than helpful. Instead of constructive dialogue, the focus was on warnings of legal consequences. I contacted the company within my 14-day cooling-off period, yet those emails were ignored. The overall handling left me feeling pressured and stressed over what is, ultimately, a fitness app subscription. Ask yourself: is any app worth receiving threatening legal-style emails over when you try to cancel? Consumers deserve transparency and fair, responsive communication — particularly when entering into financial commitments online. I would strongly recommend reading every single term carefully and fully understanding the contractual nature of the agreement before signing up. For the record, nothing in the app is unique or useful enough, in my opinion, to risk this level of stress of pressure. You can get extremely similar for less. Competitors like My fitness pal aren't going to threaten to take you to court for stopping your subscription to their app