Courier Exchange
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⭐⭐⭐⭐⭐ The Onboarding Specialist Every New Courier Needs
⭐⭐⭐⭐⭐ Josh Taylor is the gold standard of what an onboarding specialist should be. From day one, he was more than just a guide — he was a lifeline. His advice wasn’t just helpful; it was spot-on every single time. Whenever I was stuck without jobs, unsure how to quote, or didn’t know how to approach people, he always gave me clear, confident direction that worked — and usually worked out even better than expected. He never waited for me to reach out. Josh regularly checked in without being prompted, showing genuine interest in how things were going and making sure I had what I needed to move forward. It never felt like I was just a name on a list — it felt like my success genuinely mattered to him. In just two weeks, I’ve gone from brand new to feeling like I’ve gained a friend. The onboarding process ends once I’ve made my initial investment back, which means Josh will no longer be my account manager — and I’m honestly dreading that moment. Not just because his advice has been so valuable, but because I’ll genuinely miss having him in my corner. One moment really stands out. I’d finished a job in Plymouth around 5 or 6pm and found myself near Land’s End with no work coming through. I called Josh and he calmly suggested I drive inland — somewhere like Yeovil — and take a break. He explained that jobs tend to pick up again a bit later, and the inland area would give me better odds. I trusted him, made the move, and within hours I landed a job that led to a strong working relationship with a controller who now sends me work regularly and pays above the going rate. That moment alone paid for my trust in Josh many times over. If you’re new to Courier Exchange, do yourself a favour and ask for Josh Taylor. He doesn’t just show you the ropes — he gives you the confidence and insight to succeed. The sky isn’t the limit with Josh — it’s just the beginning.