LU
Luxe Collective Fashion
View company profile →
Poor comms and a long time to sell
Whilst the item was sold it took 13 months. I contacted the company on a few occasions and didn’t receive a reply. Eventually, I contacted them via social media to ask for an update. I was asked if I wanted the price to be lowered and I agreed. It wasn’t lowered and so I contacted them again to request this. I used their dashboard in the seller’s section to request a return several months ago though this wasn’t responded to. I’m happy the item has been sold and the payment was made in a timely manner.