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Absolutely awful business practices
Absolutely awful business practices. The stress that this situation has caused our family is tragic. Ordered one heater and then was debited $670 from the credit card. The company was contacted via phone and email and they operator said they would look into it - nothing happened. When the one heater arrived, we didn't even open it, just returned to sender. So now we have no heater - no money - just lots of stress. To make it even worse...Further debits continued 3 times from the credit card - until we had the inconvenience of having to cancel the card with the bank. So gutted, so disappointed that additional money equated to was 3 weeks of groceries our family needed. Please refund our money.