Kits
View company profile →
Amazing Customer Service Experience
I have ordered from Kits before, and had a good experience. This time, I ordered my glasses, they arrived, and they did not fit. I expected there would be a hassle to exchange them, and I could not have been more wrong. I emailed the Kits team my concerns, and to my surprise, they emailed back within a couple of hours. Long story short, within a day my new glasses are being made at no additional cost to me. Also, they offered me the option to donate the original pair to charity, which I will happily do.