Novum Hotels
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Have several times stayed in Novum…
Have several times stayed in Novum Gates hotel in Berlin. I like the location and find it a very nice hotel. I had booked a room in April 2020, but before travelling to Berlin the border was closed. My stay was prepaid and I asked the hotel not for a refund but a postpone of my stay. No answer from the organisation in Hamburg in spite of several mails. I will never use Novum hotels again!