Princess Cruises
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Booking #2D7QGX
Booking #2D7QGX We are very disappointed with the cancellation for reasons that affect us negatively. We are seniors on a fixed income, so we try to make wise choices to get the maximum value for our limited money. So we booked the cruise that you offered, not expecting that it may be canceled later. We also paid for our airfare and now we are in limbo, not sure if we can change the flights or get a refund to pay for another airfare. All the costs add up and we cannot afford to pay twice for the same cruise and air travel. We were also looking to book excursions which we will miss out on if we wait until the last minute. As well, we requested a change to a new cruise date about 2 or 3 weeks ago and we have not heard anything back from your office. This uncertainty is causing stress which we are trying to avoid at this age. You have no information about this change or update on your website. We also called several times and were put on hold. This is quite unprofessional. Please sort things out quickly so that we can get some peace of mind regarding the upcoming cruise.