Spafinder
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I have a paper spafinder gift…
I have a paper spafinder gift certificate. I'm unable to use. I've tried to reach customer service and nobody has gotten back to me as to how I can redeem this gift certificate. This isn't the first time I've had problems with spafinder.com gift cards or gift certificates. IMHO I'd avoid these at all costs. At one point in time I went to use one at pilates studio they said I couldn't use one as I had already done so previously. Another time I tried to use one a nail salon and they said they couldn't take it on a package ie: manicure+pedicure. Gift cards and gift certificates are like cash why there would be a restriction isn't acceptable. Why did I have so many...I believe when they were purchased it was either at Costco or the spafinder website having a promotion. After sending five messages /emails to spafinder without recourse, I'm going to contact CA consumer affairs and file a complaint. 9/23/2024 spafinder requested addl information , 3 days to reply, I'm in animal rescue-basically a 24/7 365 day unpaid job without pay. 3 days, I can barely reply to my family in that time. I just tried the phone number they posted to this forum at 4pm pst, the recorded message states they are closed. I will try again tomorrow, providing I don't have an emergency. 9/24/24 Called the number 1- (469) 312-0084 was told they couldn't help me. Needed to reach the brand. I'm sorry this is such a run around. spafinder posted : "Dear MS, we're sorry we couldn't contact you. We sent you an email from xxxtrustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you. Jose G. Spafinder.com" I CALLED that number ZERO help. DO NOT BUY A SPA finder gift certificate or card.