LL
Lloyds Bank Insurance
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Karen from Apple Pay department was…
Karen from Apple Pay department was quite helpful through the virtual assistance. She helped me get to the end of the issue and sort it out for me. She did her absolute best. I gave a 4 star because before I reached Karen I went to the bank and they were completely useless and I reached through another lady who couldn’t help me either. The bank needs to really train their staffs with the answers and how they can help. They are quite unbothered if I am honest. Something that needed to take one phone call took me a visit to the bank and a couple of calls which was a massive waste of my time.