Routes Car Rental
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I would give this company ZERO stars
I would give this company ZERO stars. DO NOT RENT FROM THEM. We pre-paid for a rental from Atlanta Airport for 7 days. Fine print said that it had unlimited mileage, no issues with out of state travel and if you provide your return ticket information, they won't charge a huge deposit. With this information we felt it was all right to pay for it with the non-refundable/non-returnable option. Bad Idea. When we got there, we were quoted an $80/day insurance, $16/day for going out to the state of Georgia AND $1500-$2000 deposit even though we did provided our return information. Also we are Canadians so their numbers were in USD. Upset and distressed that we could not afford it, we called other rental companies whom did NOT have these charges. During all of this we were in contact with Priceline, who tried to help us, but @Routes Car Rental did not budge. Now it is in the hands of our credit card company. What a nightmare!