BJS Home Delivery
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I received a phone call 1 hour prior to…
I received a phone call 1 hour prior to attempted delivery that they would attempt delivery between 1500 and 1530. I Informed them that no one would be in during this time due to the school run. I was told they would leave in a safe place and I provided the delivey man directions as to where to leave it. Delivery was attempted at 1458, and marked as failed. When I rang the company they stated now that they cannot leave in a safe place. They also will not let me arrange redelivery, as for some reason they require 'approval' for this from the seller. The staff have been remarkably unhelpful and I am now left unsure as to the location of my property or when it will be redelivered.