Huboo Tech
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Fee increases and worsening service
After being with Huboo for a couple of years with mixed service levels, they have just increased our fees by up to 30% without my agreement and are refusing to reverse this. They have even put in an email to me "I do understand if you decide to leave Huboo, in order to do this please raise a case and you will need to give us 30 days notice to offboard." - quite simply the worst customer service. Having now read all of the negative reviews on here which seem to be coming in thick and fast, I can now see that this company entered administration a few weeks back which entirely explains the ridiculous and forced fee increases as they clearly need to raise revenue and cash. Even with supposedly new owners, it is quite clear that price increases are going to be inevitable to turn around this failing and loss making company. Please avoid using this company - it'll quite literally cost you if you don't.