katrina

katrina

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1 out of 5 stars
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Reviews by katrina

CE

Celebrity Cruises

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1 out of 5 stars

When is champagne not Champagne, when you sail with Celebrity Cruises

When you book a holiday you do, at the very least ,have the hope that, when on that holiday, if you ask for a drink that is in the drinks package you've paid for then that drink will be provided. Sadly if you sail with celebrity Cruises this is not an expectation that is met. I've sailed with them many times and previously, if you asked for a drink that was in your package is was provided. This has now changed and when asking for a drink a cheaper alternative is given. Whilst on my recent 4 day cruise I had to consistently leave drink and return for others as the one I ordered was not supplied. This does not make for a relaxing holiday experience and must be very difficult for staff who are clearly been trained to try and get customers to drink something they haven't ordered as its cheaper. Beware if you're sailing with them as this is not the standard you would expect of a previously good cruise line.