Motorcycle Superstore
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Bad transaction processing system&customer service
Prices and products are comparibly good. Customer Solutions and Payment System is horrible. My transaction was duplicated for some reason due to no fault of my own. Its was discovered and brought to the attention within hours of it happening. Of course the two different Resolution Specialist I spoke with had no explanation of why, they just blamed the system. They both said the would reroute the package and issue a refund. 3days later, the package is still mobing forward and scheduled for a delivery tomorrow. This was all dicussed before it was even shipped. This order put me in a finacial bind and caused other peomblems on my end that I have to compensate for. Meanwhile, Motorcycle Superstore is not even slightly apologetic nor are they offering a resolve. Highly disappointed and screwed!