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Allica Bank

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Sep 2, 2025

Filled out their form months ago

Filled out their form months ago. Heard nothing. Randomly today, had an email 10:57am saying thanks for the interest. Then one at 11:03am saying the company number wasn't recognised (email missing this despite providing). Then another at 11:16am saying we don't meet the criteria, despite this being met on their website. We suspect that our company name changed between sending the form in and when they've checked and it is a "computer says no" without a human actually doing anything. So much for the human touch they like to claim.

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Halfords Retail

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Jul 21, 2025

Downgraded to free, still charged card.

Bit of an updated review. Despite them offering to cancel my motoring club membership, they were keen to keep me on "free". I agreed, why not. They downgraded me, send me an email confirming and then still debited my card for the full amount. Team on the phone could not explain why, demanded an investigation and technical explanation.

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Dexters Estate Agents

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Jul 17, 2024

Constant spam via post.

Constant spam via post. If you're a tenant in a property, looking around the market, Dexters will take the information they demand off you before they'll even discuss a property and then use this for their own marketing. Sending repeated and constant letters to the address, despite you still living there. The last one today is so ignorant. "By now you will have received a number of letters from me, which I hope demonstrates my proactive approach". No, Bobby, it demonstrates that you don't get the message and your letters go straight in the bin. "I am surprised that a property like yours is still on the market [..]" Wrong again, Bobby, it is not on the market. Completely and utterly clueless and borders on harassment. Not a good advertisement for your business. Not just the letters, the assumptions made but also using data provided for another purpose to be used for this reason. This is in relation to your branch covering SE10.

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Rebel Internet

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Aug 13, 2023

This is a clone of another egg-based…

This is a clone of another egg-based startup who promised the same. Rebel don't run their own network, nor even have their own IP space. They are simply a reseller. Having placed an order, this was clear by who the gaining provider was. Why is this not made clear on your website? I do wonder how long it'll be before they increase prices. Openreach have been clear there will be a CPI increase each and every year going forward now since the charge controls set by Ofcom were removed but yet Rebel (a reseller without a direct OR relationship), can promise not to increase pricing, even made comment they've removed this clause from their terms no loss). Something will have to give, so either the promise is a lie, or they're just building customers to flog to the biggest buyer. Essentially, website is all marketing spin. Even their signup journey mentions signing up for better wifi, even when you don't select the hardware. Great Q+A!. Edit: you've updated your review but fail to address the points. Openreach run the infrastructure. As you don't have your own network, who are you using to provide transit across the Openreach network? (hint: OR do not provide IP access and you'd have to use someone like BT Wholesale, Talk Talk Business or Vodafone, or maybe even a further step down to an aggregator - so please be TRANSPARENT!) This would mean you're either not a direct customer of Openreach, thereby being no "partnership" or you have your own equipment and IP ranges (which appears you do not). Do send me an IP and/or AS number that you have so I can verify however. Let's correct you though. 999 is responsibility of BT, not Openreach. What you've said is your magic is your hardware, so if you don't opt for that hardware, the connection would be no different yet much more expensive. In regard, Openreach have been clear on yearly CPI increases as now allowed by Ofcom. How are you not going to increase pricing when Openreach will and that will affect every CP who rely upon them - it's clear you'll have to. So maybe you don't have "plans" but Openreach certainly do and will has made very clear this year.

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My Reviews

5 Customer Reviews by My Reviews

Allica Bank

Filled out their form months ago

Zare

Servers are OK but invoicing and…

Halfords Retail

Downgraded to free, still charged card.

Dexters Estate Agents

Constant spam via post.

Rebel Internet

This is a clone of another egg-based…

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