American Freight Furniture, Mattress, Appliance
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I purchased furniture at the Syracuse…never again
I purchased furniture at the Syracuse store last weekend and will never order furniture from them again!!! Not only did they not want to help me cancel something off my order that wouldn’t fit in my house they made me drive to the store two times to cancel it and complained about having to cancel it and when they finally canceled it the guy stopped helping me to help two other people. I had to wait 15 mins for him to come back and finish helping me. When I got there to get my furniture (I was told both the couch and love seat were there when I first bought it) they took 25 mins to find my furniture and then couldn’t find the love seat! After 10 more minutes of looking all over they found it. It took 15 mins just for the guy to give the paperwork cuz he was too busy talking to other employees and doing crazy handshakes. When I got the furniture home and unwrapped the love seat has rips in the back and in a couple of the seams! This place is unprofessional and very unorganized!