Halfords online home delivery
Having defaulted to sending an order to an old address, despite specifying a new one, I tried to immediately cancel the order as is my consumer right. The web site refused to allow a cancellation so I phoned them immediately, 1 hour after placing the order & 6 hours later. On the final call I was finally told that they do not allow online orders to be cancelled but I would need to return it (at my cost) once it was delivered. This breaches consumer law. DO NOT USE HALFORDS. In my case as the goods (oil) would be delivered to an old address I physically couldn't receive & return anyway. As I also couldn't change the address on their system they have made the return of the goods impossible. Also in breach of consumer law. I repeat DO NOT use Halfrauds