L.Robinson

L.Robinson

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by L.Robinson

EA

East Coast Car Rentals

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5 out of 5 stars

Sydney staff are great

Sydney staff are great! 6th time renting from ECCR, 1st from SYD. Staff are wonderful. I waived the insurance because my CCard covers rentals, but dinged the front fenders. I was so stressed until the staff reassured me that it would be okay. Yes, I had to pay the required $4400A damage deposit, as required, but within 3 weeks, Claims had sent me all the needed paperwork and refunded the unused portion back to my card. The SYD staff gave me all the photos/documents I needed to start my claim right away. AND the car was great, very fuel efficient, staff connected my phone/taught me the features, and I love Australia. Car was spotless and almost new. Staff were wonderful. Can't wait for #7! Also, prepaying ahead online, staff will lower rental rate and refund difference if there is a sale/deal anytime up to 2 weeks before you get the car, as long as you email them and ask for it. Free cancellation. Unlimited miles. Inexpensive gas station nearby. Easy access building in Mascot. I returned the car in the evening, walked across the street to the Travelodge, got a great sleep, walked my luggage across the street back to ECCR and got their quick free shuttle to the airport. ECCR made my adventures perfect.