DLG LEGAL SERVICES LIMITED
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Asli made things happen!
I'd started to lose hope until Alsi took over my case and actually made things happen. Previous case handlers were inconsistent, changed too often and were generally unresponsive but Alsi completely revolutionised the process. From day one of dealing with Asli, things started to move and we were quickly able to reach a settlement that was agreeable to all parties. Asli even managed to get the DLG accounts department whipped in to shape when they were slow to pay me the money owed. Thank you Asli, you got everything moving, you were always professional, responsive, courteous, sympathetic and polite - 5 stars isn't enough for you! DLG themselves I'm not that impressed with. They seemed to lack any desire to conclude matters, the payment ended up being late, just felt like any other solicitors firm I've used really. They are the default legal firm for my insurance company so I used them as the policy covered their fees.