Medical Alert
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It was great up until we returned it
It was great up until we returned it. We spoke with a rep on how to turn it off and return. As we were driving to the post office the alert button was talking inside the box. Somehow it got turned back on and for approximately 4 to 5 days during its journey back to headquarters we received several alert phone calls to see if Sanford was ok. One call was at 3:00 am in the morning, mind you Sanford had passed days prior to us sending it back. They could only reset their system for 12 hours and then it would go off again and we would get another phone call. That was very frustrating and annoying, cannot understand why the system couldn’t have removed him from anymore phone calls. And we have yet to receive our prorated refund as he purchased it for a whole year and only used it for approximately 6+ months.