MY
My Cruises
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Disgusting behaviour by MyCruises on refund
MyCruises (wholly owned by Flight Centre) require up to 12 weeks to refund our payment for 2 flights to Italy and return ($3400). MyCruises never booked the flights due to Christmas holidays and covid-19 and have held our money in their bank account since November 2019 (more than 5 months). In my mind this is fast approaching the point where they should be investigated for “misappropriation of funds”, but the likes of state Consumer Affairs and the ACCC and their peak body AFTA are not interested in pursuing. Maybe I should try the Police.