Lloyds Bank Insurance
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Where do I start explaining just how…
Where do I start explaining just how bad Lloyds Bank is when it refuses to use human beings to interact with customers? I have been a Lloyds customer for oner 40 years and in the last few years since they employed imbeciles to set up an internet processing system that never works I wonder why they keep closing branches and failing to provide human beings to talk to when the online systems fail to work. I see that they have an 80% disapproval (1 star rating). So, why do they make no attempt to do something about it? Perhaps it's a not-so-subtle way to persuade all customers to move to a different bank. Maybe just tell us and let us get on and do it. By the way, you should sack the techies who set up your online systems, or were they just kids on work experience?