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Janis

Janis

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Janis

Jo-Ann Stores logo

Jo-Ann Stores

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1 out of 5 stars
Aug 13, 2022

When you order from JoAnns online they…

When you order from JoAnns online they put a hold on your account for the purchase amount. Pretty standard right? Not with them. Once your order ships they charge you again. The original charge will not fall off for 5-7 days. So essentially they hold your account hostage for 2X’s the amount of the purchase. I even had an incident where I cancelled the order before I finalized it and they still charged my account. When you call customer service they tell you they cannot do anything about it. I even called their corporate office and they were not helpful at all! I like JoAnns but I will never order from them again online! If they do not have it in the store I will go somewhere else. I wish I knew who to report them to. This is a fraudulent practice.