TurnKey Vacation Rentals
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Revise, Not so horrible
I thought it over and revised my review. I have to say that TK did actually do a good job in keeping the place rented, prompt in returning messages from the main office, and very good at refunding money for damages. I think it was the home management that was the issue. Was suppose to check the place and I don’t believe they did. We had to come up to find major issues like a dresser missing, pet urine stains throughout the house to name a few. When there was a guest complaint they called us and told us to call someone. For example told we needed to call an exterminator and another time a snow removal company. They weren’t available to let the service person in. When I told them to just handle it they charged us $130 to put down 3 mousetraps. Said because they had to expect the place first then go back. They were unavailable in an emergency situation when a guest couldn’t get in the place when the lock was stuck. They just drove all the way back home, Our neighbors called us and end up helping the guests and cleaned up garbage that was spilled over in the yard. Going with Evolve and a local management company and paying less. So good so far.