My Cruises
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MyCruises are useless and a rip off
Mycruises had left many of us Aussie Tourists stranded in Paris as the booked train trip to Barcelona was cancelled due to strikes ( we were notified by the Train. Company but not MyCruises. They say they have a 24 hour hotlne but don't answer it. Most of us booked flights to get to Barcelona out of our own pockets. Then when we arrive at our "Booked" Hotel from our itinery Hotel has no booking. Luckily the Hotel receptionist was brilliant abd helpful and found we were booked at another Hotel. So far out of pocket for flight taxi to airport ( Train was walking distance from Paris Hotel. And 2 Taxis in Barcelona to get to the correct hotel. What a horrid start to our trip. Just hope the remaining Cruise and Athen stay a trouble free. Great work MyCruises answer how about contacting your stressed customers.