Spaceships Rentals (UK & Europe)
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Literally Zero LPG in the tank!
The campervans were part of a new fleet, easy to drive and comfortable to sleep in. Our first night was very inconvenient, however, as there was literally zero LPG in the tank, despite Spaceships requiring all vehicles to be returned with some LPG in them. Given the scarcity of LPG service stations and the difficulty in accurately locating them, this led to a lot of wasted time. Communication out of hours is primarily via email which is also difficult and slower. While the video tutorials can help, the most effective solution was finally getting a member of staff on the phone to tell us exactly how to switch from the LPG to the Electric setting and walking us through it step by step. I would suggest that in future all vehicles are provided with a full tank of LPG and Diesel and that the company is strict in ensuring they are returned as such. I think it would also be helpful to compile a list of LPG service providers across the nation as internet searches for LPG are notoriously poor. Alternatively, consider using Calor Gas which is much more widely available.