Saga plc
Read all reviews for Saga plc →
Renewed despite not being asked to
My 90 year old father did not renew his policy, as he is very ill in hospital. For some baffling reason they still insured the car and are now demanding money. I have been on the line for nearly 30 minutes trying to make a payment & the staff are unable to help me. Long wait time on the phone, then put through to someone who has no idea how to take a payment or check for an outstanding amount. I am beyond frustrated. This company used to be amazing, especially for elderly and easily confused clients, sadly this is no longer the case & their customer service is none existent.