Thornley Groves Estate Agents
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If I could rate Thornley Groves minus…
If I could rate Thornley Groves minus stars, I would. We rented our student house through them and from the beginning it was a disaster. When we moved in, the house was a state. It had not been cleaned and there were food wrappers around the house. Someone had also dumped a load of rubbish in the garden. When we contacted the agency to express that we were unhappy with the state the house was left in, our property manager Harry Chadwick was ridiculously rude to us and patronised us telling us he ‘would be happy with the state the house was given to us in’. To top it all off, they tried charging us almost £300 in cleaning once we moved out, despite the fact we had left the house spotless. Zero Deposit rejected the majority of this, evidential agreeing with us. NEVER rent through Thornley Groves, rebranding from Homes4U to Thornley Groves doesn’t change the fact they will try and rinse you of your money.