lululemon.uk
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Hopeless
Wish I'd come here before buying from Lululemon, everything people say about their customer service is true - passive aggressive, smug and useless. Bought a pair of yoga pants that had a hole in them after two weeks. Their view was that I had snagged them, my view was I hadn't but even if I had caught something (so minor I didn't notice) then £90 leggings shouldn't split like a pair of tights. Made me send photos then immediately rejected the claim with standard language. Awful from a supposedly premium brand. Avoid!