B

Jun 16, 2024

Has not honored refund policy

I thought I'd try this out, but one I created my account I couldn't see a way to cancel so I got spooked. I emailed them to ask to cancel and get a refund (they advertise a 24-hour money back guarantee, no questions asked, and I contacted them within that timeframe). They responded initial asking why I wanted to cancel ... but after I responded there's been no further communication. I followed up a few days later, but still no response. As of a week later they haven't charged me again, but I have yet to be refunded, so I'm not sure that's going to happen.