Ian Broughton

Ian Broughton

Member since Invalid Date
1
Review
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1 out of 5 stars
Average rating

Reviews by Ian Broughton

AL

Allergy Test

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1 out of 5 stars

A waste of time

I sent samples two months ago and the website says its still awaiting sample. I requested a refund by email, there was no reply. I spoke with live chat and requested an email, they asked me to send the details by email. 5 days later I received an email asking me to send the sample again this time it would be fast. I contacted live chat to ask about my refund request. He said send the details for a refund, I told him the details and he told me to wait. The service is very very slow and no one seems to know what's going on in the company. I spent so much time checking and emailing, it is hardly worth my time for the refund.