CSM Property Management Ltd
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CSM were our managing agents
CSM were our managing agents. After a prolonged period during which we gave CSM multiple examples of false charges raised and poor service delivered the contract was ended. For examples of their false charges and how we recovered £000’s please feel free to ask. However after we ceased using CSM they have continued to hold our data for longer than is reasonably required and are in breach of GDPR. Ms Glennon the MD of CSM has been written to twice but no action has been taken by CSM yet. A complaint has been submitted to the Information Commissioner. I only had a handful of properties managed by CSM but my consistent experience would be to recommend avoiding CSM at all costs. Their culture from the top down is to ignore customer concerns. They raise erroneous charges for spurious third parities. They over charge for their own services. Poor service and high charges is not a recipe for success.