Carolyn

Carolyn

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Carolyn

EA

East Coast Car Rentals

View company profile →

5 out of 5 stars

Exceptional Service

What a great experience from East Coast Car Rentals. We would definitely use them again. Firstly, the welcome was warm and friendly. Secondly, our travel agent had completely ballsed up our booking and booked it for next year, so when we arrived we have no car waiting for us. The team were patient and supportive whilst we spend hours on the phone to our travel agent and car rental broker and did everything they could to try and help us. Eventually, we found a solution and Eastcoast found us a car. The car was in excellent order, we had no issues with any paperwork or process and when we returned the car, we were directly invited into a shuttle bus and transported back to the airport. The whole process was a delight, the staff were warm and friendly and everything was simple and clear.