Celebrity Cruises
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Average Service and Food - Great Ship
CELEBRITY APEX REVIEW Title - FABULOUS SHIP , AVERAGE SERVICE AND FOOD It would be harsh for me to say anything bad about the Apex, as I was only on it for a day. However, I have had a similar experience on another cruiseline, to compare. I have sailed with celebrity only once before, pre-covid on the Silhouette in Aqua Class. So I have never used the main dining room on a celebrity Ship. Being a frequent user of MSC, I thought I would read at least 10 reviews to check that my comments were being fair. Many of the Apex reviews were similar to mine. Despite celebrity being a premium cruiseline, i didn't notice any difference in the quality of service or food from the msc main dining room. The much maligned msc did some things even better. The ship was outstanding. But it looks as though celebrity are investing more in the paid for or up charge items, rather than the complementary. The staff seemed a little nervous and unsure of themselves. The waiting staff didn't seem to know what to do with my friends dietary requirements. They also found it difficult to answer questions about food ingredients. Remember, this is a premium 5 star cruiseline. On a recent msc cruise, one of the guests on my table had certain allergies. Msc assigned the head waiter to serve him exclusively. The other waiter served the rest of us. So I would have expected better on celebrity. The chicken was dry and fries overcooked. So not quite 5 star. The type of thing that could happen on a mainstream or budget cruiseline. One of the problems with retail today, is companies are spending millions or even billions developing and making their product. Only to then put minimum wage staff to sell it. After spending $2Billion on the ship. Only to then have low staffing levels and similar food and service as other cruiselines, could be an issue that causes celebrity problems in the future. If I were to sail celebrity again, I would probably go aqua class, or treat myself to speciality dining. I wouldn't book celebrity for the included experience or main dining room. As they are not quite premium in those areas. I might as well spend less money for the same service elsewhere.