PSA Finance UK Limited
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Disgraceful company to deal with.
I contacted PSA (Free2move) in March 2020 to see if there was anything that could be done regarding my payments on my car during the ongoing Covid 19 problem, as I'm self employed and unable to work. It took several emails and quite a few online chats to try and sort something out with them. 10 weeks later and still no reply from anyone, I checked my payment schedule through their site and I see that they have reduced my payments (not cancelled) for the upcoming 3 months and extended the term by 3 months, and then decided to charge me over £1000 for the privilege. They have still not contacted me regarding the change of payments and I have not authorised any change of direct debit or agreed to any change outside of my contract. Unless someone bothers to contact me and explain why they need to charge me over £1000 for something that I have not agreed to I will be cancelling all payments to them. If anyone reading this review has also asked them for a help, please be careful that you have not also been charged extra and had your term extended without your permission.