J Parkers (Retail)
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Extremely disappointed – avoid if you want to save yourself stress and money
Extremely disappointed – avoid if you want to save yourself stress and money I ordered 6 hydrangeas, 4 roses, and 36 Geranium Rozanne plants from J. Parker, spending over £300. What I received was shocking – all the plants were thrown together into a single box with no care whatsoever. Many were sunburnt, broken, and in terrible condition, clearly unfit for planting and ready for the bin. When I contacted customer service via chat, they told me I had to return the plants at my own expense and in the original packaging, which was unrealistic given the state they arrived in. After refusing, they eventually issued a partial refund – but the experience was stressful, disappointing, and far from what you'd expect from a reputable nursery. I do not recommend ordering from this site if you want to avoid frustration, financial loss, and poor customer support. The plants were in no condition to survive, and the company made no real effort to make things right.