Ashbourne Membership Management Services
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Appalling experience
Appalling experience. Firstly, payments were taken in error after cancelling membership. Then it took weeks to resolve primarily because you can’t talk to anyone. The online chat is painfully laborious. My email with proof of membership cancellation was ignored. Initially they denied having it, then some time later confirmed receipt but admitted it was unanswered (ignored) it as it was sent from a different email address to their records. Eventually they offered to refund the payments. Very poor management and even worse communication.